Shipping & Returns

3 Day Nationwide Shipping

Safe Packaging

Easy Returns

Best prices

High Quality

Amazing Customer Service

Important: We don't have any affiliations with international or national brands and we only sell the excess stock that we acquire from the local market in Pakistan

Shipping Policy

  • Every order is normally shipped within 24 hours
  • Normal Shipping time is 48 hours nationwide
  • Shipping time may vary depending on the location
  • All orders are shipped from Lahore, Pakistan
  • Any change in shipping address or any other change may only be requested before the order is shipped. After the order is shipped, no change is allowed by the courier company
  • If you are facing any delay in your order or want to request a change in order/address details, please contact us through our Facebook page, Call/Whatsapp: +92-305-1113090 or email us at


Returns and Replacement Policy

  • Returns are accepted within 7 days of purchase
  • Return and refund is only possible in case of any defects in the product or if you have received the wrong product and we are unable to replace it with the correct one. 
  • Rs. 300 are charged for hand to hand replacement shipping. 
  • Any returns and replacements are only possible if the tags and packing of the product in question is not removed. We will not be able to accept any returns if tags and packing are removed.
  • If you are unsatisfied with the quality of a product, you have the option to exchange it with any other product from our store. Returns are not excepted in this case.
  • We take guarantee of the quality of fabric and the stitching of  the product. 
  • Tags and labels on most ‘ for export stock’ are locally put on and are not originally from international brands themselves. We are responsible for providing the product, not the tag or label. 
  • Customer must submit picture/video proof of the fault when making the request for return
  • Change of mind is not a valid reason
  • To request a return, please call/Whatsapp us at: +92-305-1113090 or email us at: info@smart-livin.